Since its inception, Barracuda Networks continues to gain wide acclaim from customers, media, and analysts, by offering exceptional customer service and top-notch products. Companies and organizations of all sizes rely on Barracuda Networks solutions for five key reasons:

• Up-and-running in 15 minutes. With no software to install or network modifications required, all Barracuda Networks
• products are easy to deploy and use.
• No IT expertise required. All Barracuda Networks products feature an intuitive Web user interface that ensures smooth
• product management and does not require an IT staff to be experts in a particular solution.
• No support phone trees. Specially trained Barracuda Networks support technicians are available 24x7 to answer
• customer calls and provide live support.
• Automatic product updates. Every Barracuda Networks solution comes backed by Barracuda Energize Updates, which
• ensure continuous protection against the latest threats automatically.
• No per user/server/port/options fees. Barracuda Networks does not charge licensing fees per user, per server, per
• port, or for additional feature options - making its products the most affordable, integrated solutions available.

Every Barracuda Networks product is backed by world-class services and technical support. To keep systems maintenance-free, Barracuda Energize Updates ensure that Barracuda Networks products are kept up-to-date to mitigate the latest security threats and enforce content filtering policies required by an organization. Barracuda Energize Updates are backed by Barracuda Central, a 24x7 operations center where engineers monitor the Internet and the industry for the latest threats, applications, Web sites, and trends.

Barracuda Networks technical support is staffed with IT experts ready to solve technical issues. With technical support centers across the globe, Barracuda Networks is staffed 24x7 to provide immediate help without phone trees. Barracuda Networks Technical Support is available in three levels, with the highest Premium Support level providing
a dedicated account manager and technical support personnel familiar with an organization's IT environment.

All Barracuda Networks appliances are built on hardened, industrial-strength equipment. Beyond the standard warranty, Barracuda Networks Technical Support offers the Instant Replacement program, where Barracuda Networks will ship replacement units within one business day to keep organizations up and running.